Webinar / Audioconference

• The Webinar / Audioconference is scheduled for Thursday, November 15th, 2007 from 1:00 p.m. to 2:45 p.m. Eastern. 
• Peter Kongstvedt, M.D. Partner, Health & Life Sciences Accenture and Joseph Gifford, M.D., Chief Medical Officer, The Regence Group, a Blue Cross Blue Shield organization, are the featured Webinar faculty.
• Doctors Kongstvedt and Gifford will discuss current trends, tools, strategies, techniques, benchmarks, operational challenges and critical issues involved with care management in today's environment and cite various applicable case experiences.  
• In addition to a thorough discussion of their presentations, the Webinar will include ample time for audience questions and answers.
• Attendees will receive dial-in instructions shortly before the event, and have two options to view the companion presentations: they can logon to view the live webinar online, or simply link to download and view or print the presentation offline.

Podcasts

• Three downloadable Podcast recordings will be available 24/7 to attendees, each approximately fifteen minutes in length.
• Companion presentations related to each Podcast discussion are also available for downloading.
• Susan K. Willette, National Practice Leader, Health & Productivity Management, Mercer, will discuss Total Health Management. She will address Mercer's best practice approach to achieving optimal workforce health and productivity, involving an integrated service model aimed to reduce total costs and improve productivity above and beyond siloed interventions. Susan will introduce "readiness" characteristics for pursuing an integrated model and a high-level road map for establishing a multi-year, phased-in approach to THM. She will outline a framework that integrates: Strategies and Program Design; Messaging in terms of Policies, Communications and Incentives; Delivery of programs and service engineered to be seamless; and Measurement & Evaluation to in relation to the total investment and return
• Marybeth Regan, PhD, Reden & Anders, will discuss Oncology: the New Imperative for Care Management. Oncology represents 12% of a typical payer's overall medical expense budget and these costs are growing at 13% annually – double the rate of average medical costs. The National Institute of Health estimate overall costs for cancer in 2006 at $206.3 billion which included direct medical costs, indirect morbidity costs (costs of lost productivity and indirect mortality costs (costs of lost productivity due to premature death. Besides the numbers, there are many issues today, such as fragmented care, treatment variability, lack of preventative measures, lack of transparency which results in confusion and a complicated and difficult consumer experience. This presentation will address care management with a focus on improvement in care delivery.
• Amy Salls, Business Solutions Executive, DST Health Solutions, will discuss Identifying Care Gaps and Demonstrating Value to Employers. Members, or employees, do not always follow recommendations that have been given to them. By combining predictive modeling techniques with HEDIS methodology, health plans can demonstrate their commitment to monitoring and improving quality while managing financial risk for the employer. By reporting specific areas of disease prevalence and non-compliance, employers can see how their population compares to standards and what trends are taking place in their population. Amy Salls discusses how to: Differentiate high risk and low risk groups based on population health risk factors; Communicate the impact of chronic illness and associated cost to your customers; and Promote primary and secondary prevention at the workplace by engaging employers to develop incentives that address employees who are not receiving care that meets national standards of quality 

Additional Web Summit Features

• A Library of selected recent care management articles is available to attendees
• Attendees can link to faculty web pages and click to send questions
• Attendees can take the Care Management e-poll on several important care management issues, and receive a summary of the survey results
• Attendees can submit questions to ask of other attendees, which will be summarized and distributed to all participants. 
• Attendees will be given the opportunity to provide immediate feedback after the webinar event
• The Summit web site, including podcasts, faculty presentations, article library, faculty pages, e-poll and results, and more, will be available 24/7 for three months following the event.
• Attendees will receive a complimentary 30 paid MCOL membership
• A Summit CD-ROM with full webinar and podcast recordings, faculty presentations and additional materials is also available to attendees for an extra $40.

1. Understand the benchmarks and metrics, and processes to measure and evaluate care management performance.
2. Gain a sense of the current current trends, strategies, operational challenges and critical issues in today's care management environment.
3. Explore various tools, techniques, and best practices currently being implemented for care management.
4. Find out about Total Health Management approaches and frameworks for health plans and employers.
5. Address the application of care management with a focus on improvement in care delivery with respect to Oncology.
6. Receive an introduction to combining predictive modeling techniques with HEDIS methodology in order to differentiate high risk and low risk groups and communicate the impact of chronic illness and associated cost to employers.

• Health Plans, Insurance Companies, TPAs, Employers, Provider Networks, Government, Utilization and Health Management Companies, PBMs, Consultants, Solutions Providers, Reinsurance Companies, and Media.
• Chief Medical Officers and Medical Directors
• Executives and Staff in Medical Management, Care Management, Case Management, Disease Management and Quality Management functions
• Employee Benefit Managers and Corporate Health Management Staff
• Health Management Consultants